product support

Service beyond your expectations

Australia’s most reliable fitness equipment supplier

Need a product service or spare parts?

UNMATCHED PRODUCT SUPPORT

MINIMAL DOWNTIME

When you invest in us, we invest in you. Life Fitness’ worldwide network of professionals are dedicated to delivering prompt service and expertise to minimise equipment downtime. Life Fitness has earned a reputation as the most reliable fitness equipment supplier in the world. Both our Commercial and Home Fitness products are built to work 24 hours a day, 7 days a week. However, in the event of a fault, you have the comfort of knowing that one of our technicians is just a phone call away. The commitment Life Fitness makes toward providing the highest quality service parallels our commitment and reputation as the manufacturer of the finest fitness equipment in the industry.

LARGEST INFRASTRUCTURE

EXCEPTIONAL SERVICE

Life Fitness has the largest infrasture of any fitness equipment supplier in Australia. At any one time, Life Fitness stocks over $2.5mil worth of spare parts ensuring minimal downtime should a product require repair.

THE TEAM

SERVICE TECHNICIANS

Life Fitness Australia employs 39 full-time service technicians nationwide. The team are highly qualified, fully trained, and completely knowledgeable on every piece of equipment and are therefore able to carry out your service as efficiently as possible.

THE TEAM

CUSTOMER SUPPORT SPECIALISTS

Trained telephone advisors will provide the first point of contact and trouble shooting advice where possible. Where issues cannot be resolved over the phone or via email, advisors will arrange for a field service technician to be despatched.

RESOURCES

PRODUCT SUPPORT MANUALS

Together with your equipment purchase, Life Fitness will provide a Product Support Manual. These information booklets enable you to maintain your equipment at its best. The manuals give you the practical information you need and are ideal for preventative maintenance with checklists and troubleshooting points.  Select Life Fitness for all your fitness equipment needs. Contact us toll free Australia wide on 1800 689 622 or send us an online enquiry.

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