KĀYA™ Health Clubs – Melbourne’s first mind and body health clubs. KĀYA specialises in Pilates Reformer, providing authentic yoga classes, and indoor cycling. They also have a dedicated weights and cardio area. Offering premium/luxe surrounds at an affordable price, KĀYA is Melbourne’s first destination for those wanting to escape the pressures of living in a ‘more’ society.
“Life Fitness and I actually go way back – we're talking 2003, when I first met them. So, when I came to Melbourne to set up KĀYA, they were my go-to equipment supplier; there was no other option.”
“The Life Fitness brand is very well recognised and it is a showpiece for us. When we're demonstrating our facility to future members and guests, and we bring them over to our cardio or weights area, and they’re always impressed by the quality of the equipment – and that comes down to the brand!”
“From a service perspective, there hasn't been a time that I can ever recall when I’ve had a major issue with a piece of Life Fitness equipment. It is important that 1) our equipment is not out of order, because that's what members dislike. And 2) that if, for whatever reason, we need the service department, they are out here within 24 hours, if not on the same day.” - Christian, Founder of KĀYA Health Clubs
Challenge
To offer premium/luxe surroundings at an affordable price. To reinvest in the club in order to offer members the latest and greatest facilities.
Solution
“For me, the equipment that we had up until this recent install was still absolutely perfect; it was a great product. However, I’m always making sure to reinvest back into my clubs, which includes having the latest equipment. So, when I heard about how amazing these Life Fitness pieces are, it was a no-brainer for me to jump on them.”
Result
“Overall, the craftsmanship, the durability, the ergonomics, the design – it all makes for a sturdy product. As I said, my previous equipment was still absolutely perfect! But I chose to have it replaced with the greatest and latest amazing equipment, which no one else has right now!”