Service Beyond Your Expectations

When you invest in us, we invest in you. Life Fitness worldwide network of professionals are dedicated to delivering prompt service and expertise to minimise fitness equipment downtime. Life Fitness has earned a reputation as the most reliable commercial fitness equipment supplier in the world. Both our Commercial Fitness Equipment and Home Fitness Equipment products are built to work 24 hours a day, seven days a week. However, in the event of a fault, you have the comfort of knowing that one of our technicians is just a phone call away. The commitment Life Fitness makes toward providing the highest quality service parallels our commitment and reputation as the manufacturer of the finest sports equipment in the industry.

Product Support Manuals

Together with your equipment purchase, Life Fitness will provide a Product Support Manual. These information booklets enable you to maintain your equipment at its best. The manuals give you the practical information you need and are ideal for preventative maintenance with checklists and troubleshooting points.  Select Life Fitness for all your fitness equipment and sports equipment needs. Contact us toll free Australia wide on 1800 689 622 or send us an online enquiry.

Product Support Team Features

  • Efficient and expert product installations, preventative maintenance visits and timely repairs
  • Availability of genuine Life Fitness exercise equipment replacement parts: At any one time, Life Fitness stocks over $1,500,000 worth of spare parts ensuring minimal downtime should any of our fitness equipment products require repair.
  • Certified Field Service Technicians: Employed by Life Fitness, our Full-Time Service Technicians are highly qualified, fully trained, and completely knowledgeable on every piece of fitness equipment and are therefore able to carry out your service as efficiently as possible.
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  • Customer Support Specialists available by phone, Freecall: 1800 689 622 Trained telephone advisors will provide the first point of contact and troubleshooting advice where possible. Where issues related to your fitness equipment cannot be resolved over the telephone, advisors will arrange for a field service technician to be dispatched.
  • Global Diagnostics Service Centre

Product Support Team

Prompt Service

Structured for exceptional service

Life Fitness Product Support Division endeavours to respond to all service calls within 24 hours. Internal monitoring has established a 93% success rate on this objective.